Returns + Exchanges
Frontline Artistry Shipping, Returns, Exchange, and Backorder Policies
You may return your unused, unwashed, undamaged product for a full refund (excluding shipping and handling costs) within 15 days of shipping date. We do not offer exchanges. Contact us at firstname.lastname@example.org and request a return number. You must provide your original invoice number when requesting a return number. We do not accept returns without a return number. We are not responsible for shipping costs.
Damaged or Incorrect Products
We will refund or exchange any damaged or incorrect product (including shipping). If you receive damaged or incorrect product please make sure tell us via email within 15 days of shipping date. Frontline Artistry will not be held liable for products lost in transit. Turnaround time for credits and replacements is 2-4 weeks depending on stock.