Shipping + Handling

 

Order Processing Period
We're a small shop, and appreciate your patience by allowing 3 - 5 days for order processing. We will work as hard as we can however, to get your orders out as fast as humanly possible.

Shipping Times
Your patience is certainly appreciated with USPS shipping as it may take upwards of two weeks for regular ground shipping. Even USPS shipping methods where they say Priority or 2-Day may very well end up taking weeks. There are no time guarantees with USPS because sometimes they need to swing by the moon before they make it to your house. You may need a beer or two, or a bottle of wine while you wait...but it's totally worth it.

International Shipping / Bulk Orders
At this time we only ship within the US and Canada, but if you have questions about getting our products outside of the US or if you want to order wholesale or bulk, email us at frontlineartistry@gmail.com.

Backorders
Due to the extremely LIMITED nature of certain products we sell, there will be occasions where the item you ordered is OUT OF STOCK. This item may not have been available either when you ordered it originally (We couldn't update the website fast enough!), or another customer's order placed ahead of yours may have depleted the available inventory. In this case, you will receive an e-mail or phone call notifying you of the circumstances. We apologize for this inconvenience.

Many backordered items are restocked within 30 days. With that in mind, we will keep your order open and do our best to ship the item you ordered. If you would like to cancel your order, please send us an email at frontlineartistry@gmail.com .

We regret that we are unable to provide an exact estimated time of arrival (ETA dates) for any backordered products. We will, however, try our best in keeping all customers up to date with new developments with backordered items. We will keep you informed.